Quell is still effective in relieving pain, when I'm not struggling with
the sports band to stay in place. For the cost of this product, it's
inexcusable that the sports band is such a failure. I do appreciate that
Quell sent me a second one at no cost. But it was worse than the first.
And Quell has offered suggestions, such as washing and drying it to
tighten it up. But the edges curl, it comes undone. I've tried numerous
solutions such as wrapping an ace bandage around - too bulky and tight;
pinning it shut - it still gets loose and the electrodes unsnap.
so they are aware of the problem and should be implementing improvements.
Quell
has received numerous fix suggestions, that might not be the sightliest
- tabs that tuck under, snaps, etc. They need to do something NOW. Same
with the costly electrodes. You're not supposed to touch the gel
patches but the strip doesn't leave enough room on the ends to avoid
touching them.
If this weren't such an effective product, and an expensive one, I wouldn't be so upset.
*****************
The
first day I used this, I cried. I was very skeptical. Not too many
verified customer' reviews on Amazon and very little on the internet. So
when I felt an relief of my overall body ache, within a few minutes of
the device cranking up, I was incredulous. As time passed during that
first session, other areas of pain diminished - hips, buttocks, legs,
lower back. To finally be able to move, walk, sit, get out of a chair in
one motion - all of this was like a miracle.
I have
fibromyalgia, DDD, spondylolithesis, sciatica,dysfunctional sacroiliac,
spinal stenosis, bone spurs and severe arthritis. Over the last three
weeks I've received varying degrees of relief. The area that's still the
most troublesome is sciatica, but I am able to stand and walk with
reduced pain for up to 10 minutes. Before it was only one or two minutes
before the pain was unbearable. Other pains are relieved anywhere from
30-60%
Some people say this has allowed them to reduce their
medicine. I was hoping for that. But since the medicine only gave me
fractional relief, with Quell on board, I get improved results. So I am
still taking my medicine, and having a lot better quality of life.
What
it doesn't help is the stiffness that sets in after sleeping for a
while. But at least I can finally sleep long enough for the stiffness to
set in :p
Any time I have a question, I call customer service and
reach a knowledgeable rep. Don't hesitate to call them. As comprehensive
as the user manual is, there are some subtleties to this device and the
manual can't anticipate every possible situation you might encounter.
I
have a pacemaker. The Quell is required to say that it can't be used
w/a pacemaker. My cardiologist had already said that I could use a TENS
unit as long as it wasn't placed near the pacemaker. What Boston
Scientific (pacemaker manufacturers) said to do was make an appointment
w/doc office with Boston Scientific technician present to see if the
Quell interfered with the signal. Then they technician could see if
adjusting settings was needed. Glad to report I had no problems. As for
TENS units, I would have needed a dozen units to cover all the areas I
have pain. Quell gets most of them, and I just have to strap it on my
leg.
My biggest complaint is the electrode strip. The
instructions say not to touch the gel area above the electrodes because
that can damage it, but the design makes it impossible to attach and
remove without touching them. I bought some electrode gel and am trying
to patch up the worn areas. So far the first strip is working. I think
next strip, I'll apply the gel from the first use on, as an extra layer
of protection. I'm on the proverbial 'fixed income', so $30 for two
strips is a big hit. Customer service did say that a redesign of the
strips is in the works. But come on - how stupid was it to design the
strip without extra gripping area. In the end, though, I'm so thrilled
at the success,
I won't quibble.
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